Becoming Legendary:
Customer Relations Done Right.

Let us be your customer support.
Your Clients will be choosing You in return.

Soaring Metrics:
– Total hours: 150,000+
– Projects handled: 70+
– Founded in 2016

Our Upwork activity:
– Total hours: 38,464
– Since: Oct 2018
– Rate: 7-20 $/hour

Get in touch

Get to know what we can do for you.

Our Record

Check out our Upwork reviews:

Years of experience
0 +

About CallCentric

Exceptional Customer Service

Over many years of providing customer support, we’ve earned our reputation on dozens of markets.

E-Commerce, is what we are keen on.

We approach each project with passion, as if for ourselves.

 

Our Clients

The Companies We Trust and Work With:

Our services

Our Core Services

Customer Service Outsourcing

With CallCentric, you already have an experienced team. Our experienced agents provide top-notch support, 24/7.

No need to waste time on building from scratch.

Focus on what matters most for your company, while we make your Clients love what you do.

 

Sales Support

We got the salesmen you were looking for.
Experienced in E-Commerce, Industrial sector, Services industry, and so on.

Elevate your sales game. Increase revenue, reach and Client loyalty by trusting us to sell.

We are all set, waiting for a green light from you.

 

Administrative Assistance

Let us streamline your operations. Data entry, task management, document handling – we got it all covered.

Let us handle the paperwork properly. 

Multi Language Support

30+

Staff across the world

12

Languages supported

20+

Years in the industry

70+

Projects completed

Our Benefits

Our Call Centre Best features

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Give us your contact list & we’ll give you enough sales

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Our Team

Meet Our Friendly Call Center Team

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Years of experience
0 +

Pricing

Premium Service, Reasonable Pricing

Our personalized pricing model begins with 7 USD/hour.

Let us build you a quote based on:

  • Industry and Product Specificity 
  • Communication Channels
  • Workload and Distribution
  • Project Scope
  • Independence and Responsibility level
  • Working Hours
  • Language Requirements
  • Agent Count
  • Special Requirements, if any.

customer trust

What Our Clients Say

As recognized by Upwork, our commitment to excellence has earned us a spot among the world’s top 50 customer service companies. 

See what our clients say on Upwork:

See what our clients say on Trustpilot:

CallCentric

4.2 7 Reviews

AK
Amalia Kalloe 2024-11-10

Working with CallCentric has been a…

Working with CallCentric has been a fantastic experience for our company. From day one, they demonstrated a deep commitment to understanding our customer support needs and delivered a consistently high level of service. Their team is professional, responsive, and genuinely dedicated to ensuring our customers receive top-notch support. CallCentric has seamlessly integrated with our operations, making communication easy and effective. We've seen a significant improvement in our customer satisfaction scores, which is a direct result of their efforts. We highly recommend CallCentric to any business seeking a reliable and customer-focused support partner.

Sasha Bra 2024-08-08

Nice company, good experiences

I was working at Lysoform at that time, and one of the projects was to open a call center for the company, because there was a great need for it. During making a decision, we settled on the fact that we needed both a professional and a budget option. This company helped us a lot, we have been cooperating for a long time

M
M 2024-08-12

Great cooperation

The Management Team at Call-Centric is very professional and proactive. In the 2 years we have been working with them, there have only been a handful of minor issues that have been resolved immediately. The team members are always friendly and committed to helping our customers as if they were their own. Additional back office tasks are handled directly in very good quality. The flexibility to scale up and down is very much appreciated. We look forward to growing our business together with Call-Centric and continuing the very good working relationship.