Attention to details, devotion to success

We specialize in providing exceptional call center services tailored to meet your needs. Our dedicated team is committed to delivering top-notch customer support, ensuring that your clients receive the care they deserve. Whether you’re a small business or a large corporation, we’ve got you covered. Contact us today to learn more about how we can help elevate your customer service experience.

Our services

Discover how your business can benefit from working with us. Click here to explore our services

Contact Us

Let’s kickstart your business improvement journey! Click here to get in touch with us!

Years of experience
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About CallCentric

Delivering Quality Customer Service

Welcome to CallCentric, your trusted partner in premium quality business solutions at reasonable prices. With over 20 years of industry experience, we’ve built a reputation for delivering exceptional service that exceeds expectations. Here’s what sets us apart.

Unrivaled Quality Services

  • At CallCentric, we are committed to delivering nothing but the best. Our team of professionals is dedicated to providing top-notch service that meets and exceeds your expectations.
  • From customer service to sales support, our services are designed to elevate your business and leave a lasting impression on your clientele.

Affordable Pricing

  • While our services are of the highest quality, we believe that premium does not have to mean pricey. Our pricing is designed to be fair and competitive, ensuring that you receive exceptional value for your investment.
  • We understand the importance of cost-effectiveness, and we strive to offer services that fit within your budget without compromising on quality.

Our Clients

The Companies We Trust and Work With:

Our services

Our Core Services

Customer Service Outsourcing

Access our great team of experienced professionals without the hassle of recruitment. Entrust us with your customer inquiries, feedback, and support needs to improve customer satisfaction levels and increase efficiency by outsourcing repetitive tasks. While you focus on core business activities, we handle customer support and scale your operations according to demand. We’ll also work closely with you to understand your brand voice and provide exceptional service to your clientele.

Sales Support

Boost your sales efforts with our dedicated team of sales professionals. Collaborate with us to understand your target audience and tailor our approach to maximize conversion rates. Increase revenue, reach, engagement, loyalty, and growth. We provide expert guidance and strategic support to help you achieve your sales objectives.

Administrative Assistance

Let us handle the administrative tasks that bog down your day-to-day operations. Ensure accuracy and efficiency in tasks such as data entry, document management, and more. Save time, ensure compliance, streamline processes, focus on strategic decision-making, and reduce costs. Our administrative support allows you to stay organized and efficient, freeing up time to focus on what matters most.

Multi Language Support

30+

Staff across the world

12

Languages supported

20+

Years in the industry

50+

Projects completed

Our Benefits

Our Call Centre Best features

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Give us your contact list & we’ll give you enough sales

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Our Team

Meet Our Friendly Call Center Team

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Years of experience
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Pricing

Premium Service, Reasonable Pricing

At CallCentric, we understand that every business is unique, and we pride ourselves on offering high-quality services tailored to your specific needs. While our services may not be the cheapest option on the market, we believe they are absolutely worth it. Here’s how our pricing works.

Customized Quotes

  • We provide personalized quotes based on your business requirements and objectives.
  • Our team takes the time to understand your needs and develop a solution that delivers maximum value for your investment.

Transparent Pricing

  • We believe in transparency, so you’ll always know exactly what you’re paying for.
  • Our pricing is clear and straightforward, with no hidden fees or surprises.

Competitive Rates

  • Our rates reflect the quality of service and expertise that we offer.
  • While we may not be the cheapest option, we believe our competitive rates offer exceptional value for businesses looking to invest in top-notch customer service and support.

customer trust

What Our Clients Say

Discover why CallCentric stands out as one of the top customer service companies in the world, recognized and praised by renowned freelancer platforms like Upwork. Our commitment to excellence and client satisfaction has earned us a spot among the top 50 customer service providers globally. Explore our testimonials to see what our clients have to say about their experiences working with us.

Alex and his team are simply the best in customer support! Best hire ever

Highly recommended to work with this company, it was a great collaboration!

Awesome work! Will work again in the future!

Denis and his team are great people to work with. Our customers receive prompt replies to their queries and a high level of service is maintained. I would recommend working with Denis & his team

Awesome company! A trusted partner for our customer support in many languages. 10/10 recommend!

Awesome and very skillful! CallCentric helped us bring our customer support services to the new level! I totally recommend and hope to work with them in the future again. Thank you again very much for your work!

CallCentric is a very responsible and talented agency! We are very grateful to Alex and Denis for their enormous help for our business. We are super happy working with them and totally can recommend working with them. 10/10 service!

Great job! Thanks again for your work. CallCentric guys are awesome. Looking forward to cooperating on another project.

CallCentric is a go-to partner where every agent is a highly-skilled professional with great communication skills. I totally recommend working with them for any client! Thank you again for your help. We will definitely continue cooperation in the future.

Faqs

Frequently asked questions

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Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. In vitae turpis massa sed elementum tempus egestas sed. Diam in arcu cursus euismod. Dolor sed viverra ipsum nunc aliquet bibendum enim facilisis gravida